Privacy Policy
Who we are
Flourish Forward is primarily a coaching and development business, providing personal and professional coaching services to individuals and professionals.
Our website address is:
Flourish Forward (“we”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs your access to and use of www.flourishforward.com.au ; including any content, functionality and services offered on or through flourishforward.com.au (the “Website”), whether as a guest or a registered user.
When accessing the Website, we will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email between you and the Website.
Please read the Privacy Policy carefully before you start to use the Website.
What personal data we collect and why we collect it
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First name and email, to deliver to your email the promoted information and maintain a professional relationship ongoing, this may include email updates, blog publishing alerts, invitations to events that align with your identified interests; ie: in response to the promotion you have opted to receive.
When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
We also collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
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What do we use your information for
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Any of the information we collect from you may be used in one of the following ways:
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To personalize your experience - Your information helps us to better respond to your individual needs.
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To improve our website - We continually strive to improve our offerings based on the information and feedback we receive from you.
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To improve customer service - Your information helps us to more effectively respond to your customer service requests and support needs.
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To process transactions - Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
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To administer a contest, promotion, survey or other site feature
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To send periodic emails - The email address you provide may be used to send you information and updates pertaining to our services, in addition to receiving occasional news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Contact forms
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All forms are GDPR compliant
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Cookies
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If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
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Embedded content from other websites
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Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
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Who we share your data with
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No one – we do not sell or release your information to any parties.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How long we retain your data
Your contact information will be retained for as long as you continue to receive email contact from flourish forward in the event you choose to unsubscribe, all data including your contact name and details will be deleted from our records.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
What rights you have over your data
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If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Nowhere – we do not sell or release your information to any parties
Visitor comments may be checked through an automated spam detection service.
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Online Privacy Policy Only
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This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent. By using the Website or by clicking to accept or agree to the Privacy Policy when this option is made available to you, you accept and agree to be bound and abide by our online Privacy Policy.
Changes to our Privacy Policy
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If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 5 March 2023
Contacting us
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If there are any questions regarding this privacy policy, you may contact us at jenn@flourishforward.com.au